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Visitors Feedback :

My family and I would like to thank you for the wonderful time we had at the elephant sanctuary. We are still talking about it since getting home. A definite highlight of our holiday.
 
A big thank you to Mr Lee.  He is a credit to your establishment. A very kind and helpful gentleman, who answered my questions with a sound knowledge and who my children thought was the greatest.
 
Also thank you for the photo's and cd, and the welcome home card.  We were all delighted to find that card in the mail on returning home.
 
Once again I would like to thank you for all your help.  We would use your services again and we would recomend you to family and friends.
 
Thank you Jen
Stay well,
 
Matt Danks and Family.

 

We visited the Elephant sanctuary and a nearby Deer Park in December 2006.
The whole day was very enjoyable and an unforgettablee experience. We held snakes, fed Sun Bears and saw lots of Mouse Deer at the Deer Park. At the Elephant sanctuary, we rode Elephants around the camp and in the river which was fantastic. My children (who were 5 and 7 at the time) had a fabulous time and love looking back at photos. Lee was our guide and he was extremely friendly and helpful. I would recommend it to any family visiting Malaysia.
Regards,
Caroline Laing and family (UK)

"I have forwarded your company (Endemic Guides Eco Tour) to quite a  few colleagues and  
friends so hopefully they will come out to the  Elephant Sanctuary that we so much enjoyed. 
The kids still talk about their day there so that is the main thing. 
 
I have recently been to our local zoo here in Perth and our daughter was once again telling 
all of her class mates that she rode and played with the elephants in Malaysia.

I once again thank you for a wonderful trip and yes if I am ever there again, I would 
certainly try and get back to the park." 
 
Sue Walters   
Australia, 2006.

My wife and I went on the Elephant tour in Dec. 2006.
What a fantastic day it was. Picked up at the hotel spot on time, our guide and driver were lovely people. There was a Husband, Wife and two young daughters in the minivan with us. The guides could not do enough for us from arranging Toilet stops, organising the inclusive lunch and taking photo's with our camera's as well as there own camera.

The CD with the pictures on was waiting for us when we got back home from visiting our son in Australia 3 wks later. This was a fantastic start to our holiday, we were only in KL for 2 nights but rest assured we will be returning both to KL and the Elephant Sanctuary.
I highly reccommend this tour to all ages.


Ron Godfrey
Oxford
England 2006

 

Thanks for the email. I have been meaning to message you but the weeks go by and nothing happens. Tell Lee he was excellent and the kids still think it was one of the highlights of our trip. Will try and send something more formal to you with photos but I'm not sure in what time frame? A few friends are visiting soon and have given them your details.

Regards Rod 200
7

We had a great time on the Elephant Sanctuary tour and we all enjoyed it very much, especially my Wife who had a ride into the river on one of the Elephants. We would certainly recommend Endemic Guides to anyone visiting Malaysia.

Regards,
Tony England 2007

 

 

Hello  Just wanted to thank you for sending us the CD, full of photos of Kuala Gandah! 
As I mentioned before, Brad losthis camera, so we are all so happy that you took so many 
pictures and a movie of us all with the elephants!  They are a wonderful memory of our
trip to Malaysia!  Terima Kasih!  
 
Thomas  =)  Autralia 2007
 
 
Thank you very much for that it was great to have a look and see what fun we had. Your colleague 
Mr Lee is a very good guide and very knowledgeable in all aspects of the tour. His friendly 
attitude and attention to detail was very much appreciated. We will take more tours with your 
company when we visit Malaysia again.

We have been to Malaysia many times and stayed in KL and Penang and as we have many friends 
in Kangar in Perlis we visit there as well, we usually make our own tours with our friends 
to Langkawi and surrounds of Kangar. We played tour guides ourselves in Penang this time for 
our friends who live in Penang and never ventured up Penang Hill. We were very pleased with 
our visit this time and will remember our time with Mr Lee for many years to come. We have 
attached some Photos of Mr Lee carrying out his duties with us….it was great fun.

Best regards
Greg Stollery-Jones 
Australia 2007

I am happy to reply to your request of feedback on our Endemic Guide Tour to the Kuala Gandah Elephant Sanctuary.

I was very happy with the way Endemic  Guides were able to adapt to my requests,
especially when I wanted to see specific places of personal interest along the way and my request to add in extra stops.

Endemic was happy to adjust and comply with my needs and desires as a traveller.

The whole day was fantastic and I could not have wished for a better guide.  Lee was patient in traffic, understanding of our two children's needs, had lots of interesting conversation, interesting local information and easy to talk to.  In
addition to all that Lee was very prompt in forwarding special pictures of our day via disc to Australia.  I was so impressed with the care taken over our trip that I will be using Endemic again as I plan to go to Vietnam in 2008.

Cheers,
Carole Morgan

Darvin, Australia 2007


I understand that Claire has already written, but we would like to add to Claire's that we found Lee completely delightful.  He is so interested in the culture and wildlife of the area and we certainly wouldn't have had such an insight without his knowledge.  He was fun to be with.   Please thank him for helping to make our stay in KL so enjoyable. Like Claire we found the diet of the Sun Bear very weird and to our mind not quite right but did like the "hopes" of its owner regarding the improvementshe hopes to make for the Sanctuary.

 

The elephants seemed to be well cared for and the film at the beginning of the visit was informative and interesting.  Have to say we did all enjoy our time feeding and bathing these amazing beasts. Our lunch there was second to none.......once again, Thanks Lee. Claire has already suggested to a friend that if they have a stop over in KL later this year they must contact yourselves.


Thanks for the photo CD which we received early last week, sadly our net connection was down until today, hence the delay in acknowledging it. We had a great stay in KL and then on to a brilliant holiday in Borneo and Langkawi, we would recommend Claire as a travel guide, she designed a fantastic trip for us all.
Best wishes
Jan Delasalle

London, UK, 2007

I have been meaning to contact you but it has been so busy since we have been home.

We had a fantastic time and Lee (and Fay) were brilliant, they felt like part of the  family by the end! The tour was great we got a whistle stop tour of the main attractions  of KL. The Batu caves were interesting and Lee got us there at the perfect time before  the crowds appeared although we still got to see the monkeys on the way down. The Deerland park was different, some amazing animals although they defiantly need more room and they need to stop feeding the animals sweets!

The elephants were great although I was  worried that I was going to fall off when I rode them, we also got thrown into the stream by one of the elephants before it's bath time, very funny. Bathing 2 baby elephants was  very cute. Also the 'simple' food we had was by far one of the tastiest meals we in Malaysia!!

All in all it was a fantastic 1 and a half days we spent with you guys and the excellent  service I received from you before we went was complimented by the excellent service from  Lee and Fay when we were out there followed by the excellent pictures that you kindly sent through to us.

I have already recommended your services and my director at work should be in touch as he is in KL for a few days in December! Hope this is enough for you to go on!!

Take care and I will let you know when we are back in KL (I want to live there!).

Claire :-)

London, UK, 2007

Feedback From Richard and Toni Figueroa-Powell


Trip date:  September 10th 2007

We both really enjoyed this tour to the Kuala Gandah Elephant Sanctuary.  Our guide, Mr. Lee Kok Chung , was very personable and had alot of interesting information to share with us as we travelled to the sanctuary as well as while we were there.

The visit to Deerland Park was an added treat for us.  We enjoyed feeding the various animals and being able to take our time looking around and taking pictures as well.

Our lunch at the Elephant sanctuary was tasty - I happend to like Malaysian food so it was great to eat some more while we were there.  The reason for our trip realised once we walked out into the elephant compound and the elephants began to join the visitors.  What a treat!  Watching the elephants being bathed, feeding them, riding them and interacting with the two babies was so very special.  Added to the sanctuary staff were very accomodating.

Our trip back to KL was safe and smooth and Lee delivered us back to our hotel by 6 pm.  We can't say enough about how well Lee managed our tour that day - we highly recommend him as a guide for future tours!  We have already recommended the Endemic Guides Eco Tour company to friends back in London, UK.

Thank you for making our tour to Kuala Gandah Elephant Sanctuary so special!

Toni & Richard
September 18, 2007

hola
I am now in south america in buenos aires. will like to thank you for the photos and also to tell you that I was very happy with your service and MR lee was a great tour guide. your service was friendly and professional I will recommonded to all my friend and when came again in Malaysia will be in touch again.
 
thank you
xavier miloud (September 2007)

 

 

 

 

 

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